Privacy Policy for EngageTo – WhatsApp Business API Solution
This Privacy Policy describes how EngageTo – WhatsApp Business API Solution (“we,” “us,” or “our”) collects, uses, and shares your information when you use our application (“App”). EngageTo is owned by Dhinwa Solutions Private Limited, which serves as the parent company for the EngageTo application.
1. Information We Collect
We collect the following types of information when you use our App:
Personal Information: When you register an account or interact with our App, we may collect personal information such as your name, email address, phone number, and profile picture.
Chat Data: We collect data from your interactions within the chat feature of our App, including messages, media shared, and other exchanged content.
Story Data: If our App includes a feature for posting stories, we may collect data related to the stories you create, view, or interact with, such as story content, likes, and comments.
Usage Data: We collect information about how you use our App, including device information, log data, and analytics data.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To provide, maintain, and improve our App, including features such as chat and story posting.
Personalization: To personalize your experience and provide you with tailored content and recommendations.
Communications: To communicate with you about your account, updates, promotions, and other relevant information.
Integration Services: To facilitate and manage integration with other platforms or third-party applications as requested by you, enhancing the functionality and accessibility of the App as per your preferences.
3. Sharing of Information
We may share your information with third parties under the following circumstances:
– Service Providers: We may share your information with third-party service providers who help us operate our App, process payments, provide integration support, or assist in delivering other services.
– Integration Partners: With your consent, we may share relevant information with third-party platforms or applications to enable integration features requested by you, which may improve your user experience.
– Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You can choose not to provide certain information, but this may limit your ability to use certain features of our App. You can also access, update, or delete your information by contacting us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@engageto.in
By using our App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Refund:
“Dhinwa Solutions Pvt. Ltd ” is committed to your satisfaction. If you have purchased a subscription of Engageto from Dhinwa Solutions Pvt. Ltd and are unhappy with the services received. You can cancel your subscription at any time you wish.
No Refund will be done in case the user cancels his subscription. We operate on a Zero refund policy.
Cancellation:
To be eligible for Cancellation, the following steps must be taken:
Cancellation must be requested in writing by contacting support@Engageto.com
Request of cancellation must be made before 15 days of the cancellation.
No refund will provide after cancellation.
Dhinwa Solutions Pvt. Ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you.
Please contact Dhinwa Solutions Pvt. Ltd at support@engageto.com or contact 8050385050 for any questions related to our policy, or simply to let us know how we can help.
Dhinwa Solutions Pvt. Ltd
1596 level, 2, 20th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, Bangalore
Karnataka, India 560102
support@engageto.com
8050385050
http://engageto.com/
